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Customer Service - The Extra Mile!

100% Money Back Guarantee

Here at Blue Herbs we are confident that you will find everyone of our products a valuable addition to your health routine. If however you should have a problem or are not happy with a particular product, simply contact us within 30 days from your estimated delivery date to return it to us in the original packaging for a full refund.

Best Price Promise

Our goal is to offer you, our customer, the best quality product available at the lowest possible price. If you find any of the products we list cheaper anywhere else on the web or the high street simply let us know and we will refund you the difference.

(Comparison applies only to delivery inclusive prices and to other legitimate UK VAT registered business only)

Safe Online Shopping

We understand the concerns of our customers when shopping online. When shopping on our site, you are guaranteed of a safe and secure shopping experience.

Our site is hosted on a secure server and uses the latest SSL (secure socket layer) technology and SSL certificate to ensure that all sensitive data is encrypted and kept secure.

We use an industry standard SSL certificate.

Delivery

Delivery to UK - Free Delivery Available to UK Mainland Destinations:
All products ordered at Blue Herbs are delivered either by Royal Mail or courier. There is an option to upgrade the delivery for guaranteed next day delivery (Monday to Friday only) for a minimal charge. All orders placed before 2pm Monday to Friday are dispatched the same day. Orders from some areas in Scotland and Northern Ireland are delivered within 2 working days. (Does not include weekends or bank holidays).

Orders for Northern Ireland or Channel Islands should show the destination on the order and choose the postage zone accordingly (delivered within 2 working days). You will be advised of exact delivery charges during the checkout process as the charge depends on the total weight of your order. All orders require a signature upon delivery. 

Delivery to EU:
All orders are delivered from our UK distribution base either via local postal services, FedEx or DPD couriers. All orders placed before 2pm (GMT) Monday to Friday are dispatched the same day. Our Express EU shipping service usually guarantees delivery in 4-7 working days. On occasions parcels can be held in your countries customs and cause delay to the delivery. Blue Herbs do not take responsibility for these situations.

Delivery outside the EU: 
If you live in a country that is not listed on our website, please contact us with details of what you would like to order along with your delivery address and we will calculate a delivery charge for you.

We highly recommend that customers check with their local customs office and postal services to ensure that the products they are ordering are allowed entry into their shipping country. It also needs to be reminded that for countries outside the EU local duty charge and taxes may be applicable when importing goods into your country.

 

For a full breakdown of our overseas charges, please reference the table below:

Country Weight (up to) Price
Austria 10kg £20.99
Austria 20kg £40.99
Austria 30kg £60.99
Belgium 10kg £16.99
Belgium 20kg £26.99
Belgium 30kg £39.99
Bulgaria 10kg £20.99
Bulgaria 20kg £40.99
Bulgaria 30kg £60.99
Cyprus 10kg £20.99
Cyprus 20kg £40.99
Cyprus 30kg £60.99
Czech Republic 10kg £20.99
Czech Republic 20kg £40.99
Czech Republic 30kg £60.99
Denmark 10kg £20.99
Denmark 20kg £40.99
Denmark 30kg £60.99
Estonia 10kg £22.99
Estonia 20kg £44.99
Estonia 30kg £66.99
Finland 10kg £20.99
Finland 20kg £40.99
Finland 30kg £60.99
France 10kg £16.99
France 20kg £32.99
France 30kg £48.99
Germany 10kg £13.99
Germany 20kg £26.99
Germany 30kg £39.99
Greece 10kg £22.99
Greece 20kg £44.99
Greece 30kg £66.99
Hungary 10kg £28.99
Hungary 20kg £56.99
Hungary 30kg £84.99
Ireland 10kg £16.99
Ireland 20kg £32.99
Ireland 30kg £48.99
Italy 10kg £20.99
Italy 20kg £40.99
Italy 30kg £60.99
Latvia 10kg £22.99
Latvia 20kg £44.99
Latvia 30kg £66.99
Lithuania 10kg £45.99
Lithuania 20kg £90.99
Lithuania 30kg £135.99
Luxembourg 10kg £16.99
Luxembourg 20kg £32.99
Luxembourg 30kg £48.99
Netherlands 10kg £16.99
Netherlands 20kg £32.99
Netherlands 30kg £48.99
Poland 10kg £20.99
Poland 20kg £40.99
Poland 30kg £60.99
Portugal 10kg £20.99
Portugal 20kg £40.99
Portugal 30kg £60.99
Romania 10kg £22.99
Romania 20kg £44.99
Romania 30kg £66.99
Slovakia 10kg £22.99
Slovakia 20kg £44.99
Slovakia 30kg £66.99
Slovenia 10kg £22.99
Slovenia 20kg £44.99
Slovenia 30kg £60.99
Spain 10kg £20.99
Spain 20kg £40.99
Spain 30kg £60.99
Sweden 10kg £20.99
Sweden 20kg £40.99
Sweden 30kg £60.99