Customer Service - The Extra Mile!
100% Money Back Guarantee
Here at Blue Herbs we are confident that you will find everyone of our products a valuable addition to your health routine. If however you should have a problem or are not happy with a particular product, simply contact us within 30 days from your estimated delivery date to return it to us in the original packaging for a full refund.
Best Price Promise
Our goal is to offer you, our customer, the best quality product available at the lowest possible price. If you find any of the products we list cheaper anywhere else on the web or the high street simply let us know and we will refund you the difference.
(Comparison applies only to delivery inclusive prices and to other legitimate UK VAT registered business only)
Safe Online Shopping
We understand the concerns of our customers when shopping online. When shopping on our site, you are guaranteed of a safe and secure shopping experience.
Our site is hosted on a secure server and uses the latest SSL (secure socket layer) technology and SSL certificate to ensure that all sensitive data is encrypted and kept secure.
We use an industry standard SSL certificate.
We will occasionally run offers, or you will be eligible for discounts that involve you needing to enter a code at checkout. Please note that these codes are case sensitive. You will need to enter it exactly how it appears where you see it (any offers advertised in images, banners etc will be in the same case you need to enter it as).
If you encounter any issues, get in touch with our sales team by emailing firstname.lastname@example.org.
Delivery to UK - Free Delivery Available to UK Mainland Destinations. The courier used for your order will depend on the type of product ordered, and the fulfilment centre that the units are held in - unfortunately this cannot be confirmed beforehand. Our standard (free) delivery option typically takes between 3-5 working days to arrive to customers. There is an option to upgrade the delivery for guaranteed next day delivery (Monday to Friday only) for a minimal charge. All orders placed before 2pm Monday to Friday are dispatched the same day. Orders from some areas in Scotland and Northern Ireland are delivered within 2 working days. (Does not include weekends or bank holidays).
Orders for Northern Ireland or Channel Islands should show the destination
Delivery to EU:
All orders are delivered from our UK distribution base either via local postal services, FedEx or DPD couriers. All orders placed before 2pm (GMT) Monday to Friday are dispatched the same day. Our Express EU shipping service usually guarantees delivery in 4-7 working days. On occasions parcels can be held in your countries customs and cause delay to the delivery. Blue Herbs do not take responsibility for these situations.
Delivery outside the EU:
If you live in a country that is not listed on our website, please contact us with details of what you would like to order along with your delivery address and we will calculate a delivery charge for you.
We highly recommend that customers check with their local customs office and postal services to ensure that the products they are ordering are allowed entry into their shipping country. It also needs to be reminded that for countries outside the EU local duty charge and taxes may be applicable when importing goods into your country. Blue Herbs take no responsibility for these charges.
For a full breakdown of our overseas charges, please reference the table below:
|Country||Weight (up to)||Price|